Home Facilities & Equipment Classes & Training Contact & Location
Office 305, Concord Tower
Dubai Media City, Dubai
+971 4 453 9872
info@fitlifeuae.com
Mon-Sun: 06:00 - 22:00

Terms of Service

Welcome to FitLife UAE. Please read these terms and conditions carefully before using our website and services.

Last updated:

1. Acceptance of Terms

By accessing and using the FitLife UAE website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at fitlifeuae.com (the "Service") operated by FitLife UAE LLC ("us", "we", or "our").

2. Definitions

  • "Service" refers to the FitLife UAE website accessible at fitlifeuae.com
  • "You" and "Your" refer to you, the person accessing this Service
  • "Company", "FitLife UAE LLC", "we", "us", or "our" refers to FitLife UAE LLC
  • "Content" refers to text, graphics, images, music, software, audio, video, information or other materials
  • "User Account" refers to the account you create when registering on our platform

3. Description of Service

FitLife UAE provides fitness and wellness services including but not limited to:

  • Access to state-of-the-art fitness facilities and equipment
  • Group fitness classes and personal training sessions
  • Nutritional guidance and wellness programs
  • Online booking and membership management
  • Health and fitness resources and information

4. User Accounts and Registration

To access certain features of our Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept all risks of unauthorized access to your account
  • Notify us immediately of any unauthorized use of your account

5. Membership Terms and Conditions

Membership Types

We offer various membership options including monthly, quarterly, and annual plans. Each membership type comes with specific benefits and access levels as outlined on our website.

Membership Fees and Payment

  • Membership fees are due in advance and are non-refundable
  • Memberships automatically renew unless cancelled according to our cancellation policy
  • All fees are subject to applicable taxes
  • We reserve the right to change membership fees with 30 days' notice

6. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • Submit false or misleading information
  • Upload or transmit viruses or any other type of malicious code
  • Spam, phish, pharm, pretext, spider, crawl, or scrape
  • Use the Service for any obscene or immoral purpose
  • Interfere with or circumvent the security features of the Service

7. Health and Safety Requirements

Medical Clearance

By using our facilities and services, you represent that you are in good physical condition to participate in fitness activities. We strongly recommend consulting with a physician before beginning any exercise program.

Assumption of Risk

You understand and acknowledge that participation in fitness activities involves inherent risks, including but not limited to muscle strains, sprains, falls, and other injuries. You voluntarily assume all risks associated with your participation.

8. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of FitLife UAE LLC and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

10. Content and User Submissions

Our Service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service.

11. Prohibited Activities

You may not use our facilities or services to:

  • Bring outside food or beverages into the facility
  • Use equipment in a manner inconsistent with posted instructions
  • Create disturbances or engage in disruptive behavior
  • Violate dress code policies
  • Use mobile devices in designated quiet zones
  • Leave personal belongings unattended
  • Transfer or share membership credentials

12. Cancellation and Refund Policy

Membership cancellations must be submitted in writing at least 30 days before the next billing cycle. Refunds are subject to the following conditions:

  • First-time members may request a refund within 7 days of initial purchase
  • Medical refunds require documentation from a licensed physician
  • Refunds are processed within 14 business days
  • Administrative fees may apply to certain refunds

13. Limitation of Liability

In no event shall FitLife UAE LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

14. Disclaimers

Your use of our Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties of any kind, whether express or implied.

15. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

16. Governing Law

These Terms shall be interpreted and governed by the laws of the United Arab Emirates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

17. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Company: FitLife UAE LLC

Address: Office 305, Concord Tower, Dubai Media City, Dubai 00000, United Arab Emirates

Phone: +971 4 453 9872

Email: info@fitlifeuae.com

Business Hours: Mon-Sun: 06:00 - 22:00

© 2024 FitLife UAE LLC. All rights reserved.